The cancellation policy that we have in place
By entering the service details, filling out the "Cancellation Request" form, and then logging into your customer control panel with your email address and password, you will be able to cancel the services that you have ordered from our company. When it comes time for you to make your subsequent payment, there will be no invoice created for the new service that you have purchased. In the absence of a request for cancellation, services that are not utilized are not considered to have been terminated. A new invoice is generated each time a payment is made to the service provider. In the event that you would rather not fill out the cancellation form, you can send us an email by using the email address that is associated with your customer panel.
- If the customer makes a purchase with their credit card while using the service or after using the service, without providing any information or notice, without getting our company's approval, and "claiming that he did not make the purchase himself" through the bank, the customer's account and the services contained within it will be deleted irrevocably. Following the addition of the customer's name, last name, email address, IP address, and TR ID number to its black list, our company will proceed to take action. In the event that you have a valid explanation, we ask that you get in touch with our firm prior to beginning this procedure.
- Our organization follows a modest course of action in response to situations like this. When our customers make purchases with their credit cards, we check and record the information that was entered throughout the ordering process. This includes the addresses, phone numbers, and IP addresses that came from their credit cards.
- Furthermore, if you attempt to shop with a credit card that is troublesome due to the Fraud Control Mechanism, your order will be immediately rejected out of nowhere.